Dispute Resolution

In compliance with the provisions of Law no. 144/2015 of 8 September, we inform that, in the event of a dispute, the consumer may resort to an Alternative Dispute Resolution entity for consumer disputes (ADR).

BOWBASTIC™ is a commercial brand operated by Designarte Unipessoal, Lda, legal person no. 504 796 526, with registered office at Rua Cunha Júnior, nº 41B, loja 9, which is the entity responsible for the commercialisation of the products made available on this website.

The consumer may resort, among others, to the following alternative dispute resolution entities:

• Consumer Information and Arbitration Centre of Porto (CICAP)
www.cicap.pt
• National Centre for Information and Arbitration of Consumer Disputes (CNIACC)
www.cniacc.pt
• Lisbon Consumer Dispute Arbitration Centre
www.centroarbitragemlisboa.pt
• Algarve Consumer Dispute Arbitration Centre
www.consumidoronline.pt

For disputes arising from purchases made online, the consumer may also resort to the European Online Dispute Resolution Platform (ODR), available at: https://ec.europa.eu/consumers/odr
Adherence to alternative dispute resolution mechanisms is, under legal terms, voluntary, unless otherwise provided by law.